Tarpaflex Frequently Asked Questions
Can you manufacture made to measure covers?
No. However if your requirement is on a large scale we can order particular sizes from our suppliers in the Far East. We work on a minimum 4 month lead time, and minimum quantities will apply; please contact us for details. For immediate requirements we can supply you with UK companies who specialise in bespoke covers; details will be passed on upon request.
Why is there a seam on my cover?
Most tarps need a seam as it is impossible to fabricate a tarpaulin without heat sealing several pieces of polyethylene together. A seam may not be necessary on some of the smaller sizes as they can be fabricated from one piece of material. This also applies to dust sheets where a seam is stitched.
Do you offer a guarantee to the lifespan of your tarpaulins?
No. As all of our tarpaulins are subject to varying weather conditions and put to so many different uses we cannot guarantee the length of time they will last. Generally speaking a heavier grade tarpaulin is more likely to last longer than an economy grade tarp. To maximise the lifespan of your tarpaulin we recommend to securely fasten your cover, and ensure that the sheet is not able to flap about.
What size are the eyelets? Are they on all four sides of the tarpaulin?
The standard inside diameter on the majority of our tarpaulin eyelets is approximately 12mm. However, eyelets on the Black/Silver 270gsm and Olive Green PVC 560gsm tarpaulins are currently 20mm.
Am I able to collect tarps directly from your Warehouse to save shipping costs?
Yes - we are open from 9am - 5.30pm Monday to Friday. Please call before visiting to make an appointment. We do not have a shop/trade counter so, for health & safety reasons, an appointment must be made before your visit. Furthermore we will need to check that we have the size and colour of tarpaulin you require.
How long until I receive my order?
Please see delivery information on the 'Shipping' page for full details. In summary, standard orders are up to 3-5 working days from date of order. Next working day service is available for a surcharge; our cut off time is 4pm for parcel deliveries and 2pm for pallet deliveries.
How can I cancel my order?
By simply phoning 01409 221192 and speaking to one of our friendly sales representatives. Delivery/return charges will be levied if goods have already left our warehouse.
Do Tarpaflex Tarpaulins stand up to windy conditions? What is the best way to secure a tarpaulin?
Yes. However it is essential that the tarp is tied down properly; if it is not it may tear and the eyelets may fall out.Tarpaflex therefore cannot be held responsible for weather related damage to tarpaulins. We always recommend using bungee cords wherever possible; these are available for purchase in the 'Accessories' section. It is also recommended to tie down the tarp with rope, by fastening rope around the item to be covered. Furthermore, eyelets are provided as an aid to securing the tarp - they are not designed to have pressure applied to them by ratchet straps or any other misuse. We strongly recommend the use of extra eyelets.
Are Tarpaflex Tarpaulins guaranteed?
All our products are guaranteed to be free from defect at the time of purchase. Therefore if your tarp has a defect due to a manufacturing fault, we will replace the item free of charge. Please report any problems before using the tarpaulin. We will always request a digital photograph of the fault - this can be emailed to firstname.lastname@example.org. Our warranty does not cover for usage even if eyelets or the tarpaulin rips within 24 hours of purchase caused by weather or strain applied beyond the limits of the product. We are on hand to offer advice on our products but it is the customer's responsibility to judge the suitability of the product for their requirements.Tarpaflex will not accept any responsibility for the misuse of our tarps for warranty claims.
The Tarpaflex tarpaulin I received is shorter by 14cms than the size stated - please explain cut size.
Cut size is the industrys standard way to manufacture tarps. When an importer in the UK or any other part of the world purchases tarpaulins from the manufacturers in the Far East, we purchase the cloth for a tarp which is say 4m x 5m - this is the cut size. This material, being 4m x 5m, is then made into a tarpaulin. However, by making and bevelling over the hems and adding eyelets this reduces the final size of the tarp by up to 30cms, for example giving a finished size of 3m 70cms x 4m 70cms.
How do I determine the quality of a Tarpaulin purchased by weight?
Tarpaflex sells tarpaulins by weight. Poly tarps, being made from a plastic raw material, are an oil based commodity - therefore you should focus on the weight in GSM (grams per square metre) when purchasing any tarpaulin.
What methods of payment do you accept?
We accept all major credit cards, Visa, Mastercard, American Express, PayPal, Cheques, and of course cash.
Do you have any promotions or voucher codes? How can I use them?
We run seasonal promotions, to include voucher codes for repeat business. Voucher codes are sent to repeat customers with their orders.
- Economy Tarpaulins
- Green Economy Tarpaulins (80GSM)
- Blue Economy Tarpaulins (80GSM)
- White Economy Tarpaulins (80GSM)
- Army Camouflage Tarpaulins (80GSM)
- White Standard Tarpaulins (110GSM)
- Blue Standard Tarpaulins (110GSM)
- Medium Weight Tarpaulins
- Pallet Covers (140GSM)
- Green/Silver Tarpaulins (140GSM)
- Clear Mono Cover Tarpaulins (170GSM)
- Green Mono Cover Tarpaulins (170GSM)
- Red / White Striped Tarpaulins (170GSM)
- Blue / White Striped Tarpaulins (170GSM)
- Green / White Striped Tarpaulins (170GSM)
- Heavy Weight Tarpaulins
- Brown / Blue Tarpaulins (185GSM)
- White Flame Retardant Tarpaulins (200GSM)
- Super Red Tarpaulins (200GSM)
- Super White Tarpaulins (200GSM)
- Green / Brown Tarpaulins (250GSM)
- Black / Silver Tarpaulins (270GSM)
- CP Wax 400 Canvas Tarpaulins - Tan (13OZ)
- Canvas Tarpaulins - Ripstop (17OZ)
- Super Heavy Weight Tarpaulins
- Blue / Beige Tarpaulins (350GSM)
- Olive Green PVC Tarpaulins (560GSM)
- Blue PVC Tarpaulins (560GSM)
- Flame Retardant Poly Cotton Tarpaulins - Sand (14OZ)
- Poly Cotton Tarpaulins - Grey (12OZ)
- Canvas Tarpaulins - Tan (18OZ)
- Canvas Tarpaulins - Dark Green (21OZ)
- Clear Tarpaulins
- Clear Mono Cover Tarpaulins (170GSM)
- Scaffold Sheeting (170GSM)
- Glass Clear PVC Tarpaulins (310GSM)
- Roll Goods
- Standard Polyethylene Roll (110GSM)
- Scaffold Sheeting (170GSM)
- Super White Polyethylene Roll (200GSM)
- Natural Hessian Jute Roll (200GSM)
- Green / Brown Polyethylene Roll (250GSM)
- Unproofed Canvas Roll (10OZ)
- Poly Cotton Roll (12OZ)
- Tan Canvas Roll (18OZ)
- Green Canvas Roll (21OZ)
- Dust Sheets
- Bungee Cord